Setting up Video Meetings
Ubookr now supports Online Video Meetings with your customers.
Video Meetings use Google Hangout Meets, this is part of your G-suite account and is a user friendly, reliable and secure Video Meeting platform.
How to turn on Video Meetings.
- Go to your Company Settings page https://mc.ubookr.io/companyProfile#basics
- Where you see Appointment types click on Online video meeting to make it green.
- Click Save Changes.
*During the COVID-19 lockdown we recommend you de-select Customer visits office and Customer chooses where to meet.
When you customers click the Book Now button on your mini-site the booking window will now show the option of Online video meeting.
When the booking is completed your customer will receive an email with the appointment details and a link to click to join the meeting.
They will also receive an SMS reminder with the link the day before the scheduled meeting.
To find the link for your video meeting
- Go to your Ubookr calendar https://mc.ubookr.io/calendar#booking-main-tab
- Click on the appointment
- Click on Details
- You will now see all of the appointment details including the meeting link.
- You can also see the link by viewing the event on your Google Calendar.
If you're not familiar with Google Hangouts Meet here is a cheat sheet from Google https://support.google.com/a/users/answer/9300131?hl=en